Among many other things, hospital executives are responsible for ensuring that each doctor, nurse, and staff member is providing the highest quality patient care services. One way they do this is by overseeing medical staff leadership and management, supervisors, new hires, board members, and more.
As the point person for the hospital’s leadership team, it is the hospital executive’s responsibility to identify signs of ineffective leadership and make a plan to improve the situation.
Hospital executives: Have you noticed any issues in your team’s patient care, ability to reach goals, ratings/reviews, or enthusiasm at work? If so, it’s imperative that you take action sooner rather than later to strengthen your team and protect your patients.
Here’s what you need to know.
Why Is Leadership Coaching Important for Hospital Executives?
Improves Patient/Provider Relationships
A recent study from the Annals of Family Medicine showed that the nature of the relationship between a patient and his or her healthcare provider has the power to influence the success and timeline of the patient’s health and recovery.
The results of this study suggest that when patients felt like they had a dependable, caring, and personable healthcare provider, they were more likely to experience positive functional health outcomes over the course of a year. The opposite was found to be true for patients who did not feel like they had developed a strong patient-provider relationship.
Leads to Better Hospital Ratings
One of the most obvious ways to tell whether or not you need leadership coaching is by paying attention to your patients’ satisfaction ratings.
Do they complain about how they were served by you or someone on your team?
Depending on the complaints, these poor reviews could indicate that you need to improve your people skills and relationships with your patients, or that your team is not aligned with your vision and expectations for your practice. A leadership coach is prepared to train you on how to accomplish both of these issues.
Increases Employee Productivity
How is your team’s energy? Would you describe the members of your team as engaged, positive, and hard-working? If not, it could be that they need a leader who knows how to inspire them and boost their confidence.
Working in a hospital is no small feat — long hours and little breaks in an extremely fast-paced environment. It takes an extraordinary leader to keep his or her team motivated to do their best even when they feel like their energy is waning.
A leadership coach works with you to define your vision and expectations for your team’s culture and attitude, and then helps you develop actionable steps you can take to achieve buy-in from your team.
How effective is your leadership?
Here a few actions you can take:
- Take my FREE leadership assessment to see how your leadership style and people management skills stack up against best practices.
- Learn more about my 6-session coaching package, designed to help you craft a vision for your business, achieve buy-in from your team, and execute the necessary goals to bring you towards success.
- Learn more about my 12-session coaching package, which features all the benefits of the 6-session package in addition to 6 weeks of emotional intelligence coaching to help you become an extraordinary leader.
About Dr. Wilkerson, PD, MBA, PCC.
Do you want to increase your impact? Do you want to increase profits under your leadership? Do you want to develop and use your abilities to the fullest to better connect with and lead others? Executive Leadership Coaching covers these bases. Dr. Jerrund Wilkerson, PD, MBA, PCC, has more than 30 years of successful executive leadership coaching in the United States and internationally.
As a licensed pharmacist, he is particularly passionate about helping develop effective leaders in the healthcare community. Dr. Wilkerson has coached and trained thousands of managers and leaders. He is a certified coach and member of the John Maxwell Leadership Team.
CLICK HERE to learn more.